VIP Golf Pass FAQ and T&C

Frequently Asked Questions

How do I purchase a VIP Golf Pass?

A Sanctuary Cove Golf and Country Club VIP Golf Pass can be purchased online or in person at the Sanctuary Cove Country Club reception. For all VIP Golf Passes purchased online, the vouchers can be collected from the Country Club reception when notified. If you purchase a VIP Golf Pass at the Country Club, vouchers will be received immediately.

 

How can I book a round of golf on The Palms golf course as a VIP Golf Pass holder?

A round can be booked by contacting Sanctuary Cove Golf and Country Club on 07 5699 9000 and pressing 1 for Social Golf Bookings. Alternatively, a booking can be made at the Sanctuary Cove Country Club reception.

 

Who can use the 18-hole vouchers I receive?

The 18-hole vouchers you receive can be used by anyone to whom the VIP Golf Pass holder chooses to give the vouchers to. This includes the VIP Golf Pass holder’s guests, friends or anyone he/she may choose to hand the vouchers to. Of course, the VIP Golf Pass holder himself/herself can use the vouchers.

How many guests can I bring?

A VIP Golf Pass holder is entitled to bring up to seven (7) guests per day to play on The Palms golf course at the VIP Golf Pass guest rate. A guest of a VIP Golf Pass holder is entitled to receive the discounted green fee of $90 per guest for 18 holes, which includes a shared electric cart.

Are there different rates for different times of the day for VIP Golf Pass holders?

VIP Golf Pass holders gain access to discounted afternoon and twilight golf rates. The $70 twilight rate applies for rounds between 1pm and 2pm, including a shared electric cart. The $59 twilight rate applies to rounds after 2pm, including a shared electric cart. Twilight tee times are for unlimited holes, though subject to golf cart returns before sunset. 

Do we gain access to The Palms practice facilities?

As a VIP Golf Pass holder, you will gain exclusive access to The Palms putting and chipping facilities as well as a 50% discount on balls for The Palms Driving Range.

What course availability do VIP Golf Pass holders have on The Palms golf course?

The Palms golf course is available seven (7) days a week for VIP Golf Pass holders, subject to course availability and Equity Member only tee times.

Are there Golflink competitions to play in?

Sanctuary Cove Golf and Country Club runs optional stableford competitions every Friday and Saturday on The Palms golf course (subject to events The Palms hosts and Equity Member only competitions). VIP Golf Pass holders with an Australian Golflink number are entitled to play in the competitions. Tee times are open from 7am on Friday and 6:30am on Saturday (subject to seasonal change), with the last competition time at 12pm. Bookings for the competition can be made through Social Golf bookings on 07 5699 9000.

If I don’t have an Australian Golflink number, how can I get a new handicap?

One of the many inclusions of the VIP Golf Pass is having your handicap maintained by Sanctuary Cove Golf and Country Club throughout the validity of your Pass. If you would like to gain a new handicap, golfers must return three (3) fully signed and completed scorecards from any rated golf course in Australia to the Sanctuary Cove Country Club reception. These cards can then be used to create your new Golflink number and handicap.

Can I transfer/reactivate a previous Golflink number when joining as a VIP Golf Pass holder?

New and existing VIP Golf Pass holders are more than welcome to have a Golflink number transferred to their VIP Golf Pass. All that Pass holders need to do is to provide their Golflink number and date of birth on their application when joining, and it will be transferred across to a new Sanctuary Cove Golf and Country Club Golflink number. Alternatively, Pass holders can email their Golflink details to Nick Bond via nicholasb@scgcc.com.au , who can complete the transfer.

What can we use the Golf Shop credit voucher for?

The $50 Golf Shop credit can be used for all items in The Palms Golf Shop. The voucher cannot be used for food and beverage purchases, competition fees, green fees or to purchase another VIP Golf Pass. The $50 voucher must be used in one transaction. No change is given.

Can the vouchers we receive be used for 9-hole rounds?

Currently, the vouchers provided can only be used once for 18 holes on The Palms golf course. VIP Golf Pass holders are welcome, however, to use the 18-hole vouchers for two people to play 9 holes, provided both players are playing in the same group and the voucher is surrendered. An 18-hole voucher cannot be used on separate days for separate 9-hole rounds.

What can I do if I run out of 18-hole vouchers?

There are two great options for VIP Golf Pass holders who want to gain more vouchers once their initial five have been consumed. VIP Golf Pass holders can choose to either purchase another VIP Golf Pass, which will allow them to gain another five 18-hole round vouchers and $50 Golf Shop credit. Alternatively, VIP Golf Pass holders can contact Tim Bray via timb@scgcc.com.au to pre-purchase quantities of vouchers (minimum 20 18-hole vouchers).

 

 

VIP Golf Pass vouchers must be treated as cash and are the responsibility of the VIP Golf Pass holder. Sanctuary Cove Golf and Country Club holds no responsibility for lost or stolen vouchers and will not be refunded.

VIP Golf Pass holders must have their VIP Golf Pass vouchers on hand at check in to utilise rounds. Vouchers must be surrendered at check in and failure to present a voucher will require payment of a green fee.

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