Friday 27 March 2020

Members’ Update


Coronavirus COVID-19 Updates

The Club has communicated via email to Members on several occasions over the past week to keep Members up to date with the ever evolving coronoavirus and the effect on the Club, golf courses and operations. Each of these updates is copied onto the Members’ News page of the Club’s website. To view, login to the Members’ section of the website and click on the Members’ News tab. All future communications and updates will continue to be posted there as well.



MiScore App Digital Scoring

The Club has been working closely with MiClub to bring forward the trial date to a mobile scoring app to assist with hygiene during these difficult times. This app will alleviate the need for players to use paper scorecards and allow Members to use their mobile devices for scoring. MiScore App is a purpose-built app and will be available for Members to use during competition play from Friday 27 March 2020.

To download the app, click here. Prior to attempting to download the app, ensure that your phone is fully charged to prevent any download interruptions.

Instructions regarding how to use the app can be viewed by clicking here.

Your login details are the same as the login details you use to access the Members’ section of the Club’s website. To start scoring, you will need to be registered in a competition on the day.

As the MiScore App uses the GPS in your phone to measure distance to the centre of the green, it can use up a larger than usual amount of battery power. Below are some tips on how to save battery power while using this app:

  • Close down other background applications
  • Switch your device to ‘Low Battery mode’
  • Use a phone holder on your buggy

If any Members have feedback after using the new scoring app, please email Ryan Gailey.

Birthday Vouchers

The Club has ceased issuing birthday vouchers while the food and beverage outlets are not operating. Once the outlets reopen, all outstanding birthday vouchers will be issued digitally to Members’ email addresses. Existing vouchers will have days added to their validity equivalent to the number of days that the food and beverage outlets were closed.



Rules Relating to Golf – Update

The Match and Greens Committee recently suggested changes to the Rules Relating to Golf which the Board has approved.

Please see below changes which are in effect immediately. Please ensure the golf cart rules are followed at all times.

1.7 Golf Carts

(n) If a group wishes to take 3 golf carts, approval must be given by the Golf Operations Manager.

(h) Golf carts must be operated on cart paths where provided. Golf carts shall be kept on cart paths around all tees and greens. Golf carts shall not be driven nearer than 20 metres of any green or 20 metres of any tee except on an established cart path.

  • First offence – warning issued and reminder about the Second offence rule
  • Second offence – asked to meet with delegates of the Match Committee and will only be permitted to use a golf club buggy or ride with another Member for the period of two weeks

9-Hole Playing Lessons with Michael Jones

Michael Jones from MJ Golf is offering 9-hole playing lessons for Members. This is a fantastic way to get out in the fresh air, get some exercise while learning golf tips from a professional and still practicing social distancing.

While on course, Michael will focus on the following tips:

  • Help you make smarter decisions regarding play
  • Tips to improve club selection
  • Tips to improve short game decision making
  • Tips to better understand course conditions
  • Tips to help improve recovery shot management

9-hole playing lessons are available for $110 per person with a maximum of 3 Members per group. Members will be required to travel alone in golf buggies.

To make a booking phone 0413 482 968 or email Michael Jones.

New Ways to contact the Club – Phone Line Upgrade

Further to recent communication regarding the Club’s upgrades to its telephone system and call handling, phone line changes have been implemented.

The primary change will see all incoming telephone calls managed through Reception on +61 (7) 5699 9000 during operating hours. Centralising these calls will ensure that less enquiries are missed, particularly during peak times in Lakeview Bar and the golf shop.

Reception will address all queries as suitable, including Member golf and restaurant bookings, account enquiries, social golf bookings and others.

Your support and patience are appreciated in the introductory period of this the new system.

Online Booking Options
Members can connect with the Club 24/7 through our online booking and contact options. 

When available during Member Services opening hours, Live Chat allows Members to immediately connect with the Club through our website. Members are also encouraged to use the online Contact Us page to submit general enquiries or request assistance with functions and events.

Win a Moët Magnum
To celebrate these improved means of communication with the Club, any Member who uses one of the digital options* to make a reservation or to contact us between now and 30 June 2020 will go in the draw to win a magnum of Moët & Chandon valued at $200.00. Each time you connect with us via one of our digital channels, you will receive one entry in the draw.

*Conditions apply. Online golf bookings are excluded from this promotion.

Golf Shop Sale

The Pines golf shop is offering the following specials until 5pm on Monday 13 April 2020:

  • 20% off all golf shoes – excludes marked down golf shoes
  • Purchase any piece of clothing and receive 50% off the second piece. Discount will be taken off the lowest priced item

  • $50 per dozen for 2017 Titleist Pro V1X golf balls

  • 20% off all Oakley sunglasses

  • 20% off all golf bags – offer excludes Sanctuary Cove Golf and Country Club logo bags

  • Huge savings on reduced-to-clear golf clubs – prices are marked

  • An additional 20% off reduced-to-clear clothing

Titleist Golf Ball Promotion

For a limited time, when you purchase three dozen personalised Titleist Pro V1, Titleist Pro V1 X or Titleist AVX you will receive a dozen personalised golf balls at no additional charge*.

This brings the price down to $52.50 per dozen for personalised golf balls, usually $69.95 per dozen.

Order close on Monday 27 April and there is a maximum of one dozen complimentary balls per per Member. To place any order, email Ryan Gailey.

*Conditions apply. All three dozen balls purchased must be the same kind of ball to receive the complimentary golf balls.

Weekly Members’ Draw

The Weekly Members’ Draw is on hold until further notice.



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