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As our staff continue to become more accustomed with the Northstar software, we wish to share with Members updates on activities and procedures.
Direct Debit Payments
For Members wishing to make payments by direct debit, we continue to offer bank account and credit card direct debit options. For Members that prefer credit card, please ensure to follow the below setup in the SCGCC app:
Once you have added credit card details to your Member profile, your charging privileges will be available throughout the Club within 24 hours. If you would like to begin charging to your Member account within 24 hours, please call Member Services during operating hours to activate the charging privileges.
Please note that if the tick boxes “Use for Recurring Payment” and “Default Card” are not checked, the Club will not be able to direct debit your account or activate your Club charging privileges.
If you have not provided direct debit details, please ensure payment for charge account transactions has been receipted by the Club prior to the due date of your Member Statement. Failure to make payment by the due date may result in the rights attached to your membership being automatically suspended until all debts have been paid in full.
Competition Prizes
To simplify Member accounts, we are also continuing to work on processing competition prizes directly to a Member’s charge account rather than a separate Member competition prize account.
In the meantime, we have manually transferred Members’ competition prize balances at the end of the month to offset any expenditure incurred by Members throughout November.
For further information regarding Northstar changes, click here.
We express our continued gratitude to you for your ongoing patience.
